Harcourts has now launched its international real estate services here in North Vancouver.
“We bring to the market a fresh approach to real estate services,” says Harcourts CEO, Hayden Duncan. “However, Harcourts are not new kids on the real estate block.”
In fact, the company origins go back to 1888 when it was founded in Wellington, New Zealand. Today, Harcourts offers real estate services in ten countries and last year concluded sales in excess of $32 billion dollars.
So what makes Harcourts different?
“Harcourts is a company that only engages full-time professional Realtors™ and then provides them with considerable training, world-leading technology and comprehensive tools to ensure that their clients receive a quality of service that is unparalleled,” says Duncan. “Harcourts is also exclusively endorsed by Apple globally as the market leaders in real estate when it comes to IOS technology.”
Recently Harcourts was recognized as Australia’s leading real estate training organization. In New Zealand Harcourts is responsible for 1 in 5 transactions and voted the most trusted brand nationally.
The Harcourt approach to real estate is simple—they work to a set of very clear values:
· People first
· Do the right thing
· Be courageous
· Fun and Laughter.
“We focus on the client’s needs,” says Duncan. “We always take the time to listen before agreeing on a plan. And we always do what we say we will—that’s the Harcourts Promise.”
Communication traditionally is the number one complaint about Realtors™ so Harcourts focuses on ensuring that their clients are kept up to speed throughout the process. All information, including weekly update reports are available securely on-line 24/7.
It sounds simple; however, it requires a different approach to the normal brokerage model. Harcourts management ratio to Realtors™ is 1 to 20, not 1 to 100. And when someone employs a Harcourts Realtors™ they know two things:
1. They have a full-time, professional, well-trained Realtors™.
2. They engage not just the Realtors™ but the entire Harcourts team including the Managing Broker and the Support and Administration team.
“One team focused on the client” says Duncan.
It's not just words—you notice the fresh approach the moment you meet a Harcourts representative. Business attire is a minimum standard and the offices are sharp, light, fresh and inviting.
Harcourts is not a household name here yet, however based on their history and the fresh approach to real estate we suspect they soon will be.
To find out more about Harcourts visit northvan.harcourtsrealestate.ca or call 604 770 3818 or email [email protected].
